Welcome

We ship from our Swiss warehouse in Rothenthurm SZ.

Orders with items ready for immediate dispatch placed on business days by 5 p.m. are shipped the same day and are usually delivered on the next business day .

If your order contains items with different availability, we will ship it as soon as all items are ready for dispatch .

For orders over CHF 150, we deliver within Switzerland free of charge.

Depending on size and weight, we ship by post, parcel service or freight carrier.

You can return or exchange items within 30 days of receiving them.

We will send exchange items back to you free of charge. Returns to our Swiss warehouse are at your own expense.

Once your return arrives with us, we usually process it within 2 working days and send out exchange items straight away.

Items must be returned in their original packaging. Exceptions are items for trying on, such as clothing, knee sleeves, or hand grips. These can of course be unpacked and tried on.

Food and supplements cannot be returned.

Our products are covered by the statutory 24-month warranty rights for material and manufacturing defects.

Normal wear and tear is excluded. This particularly applies to consumables such as tape, wraps, grips, or other products that naturally wear out through regular use.

Damage caused by improper use or external impact is also not covered by the warranty.

If a product arrives defective or damaged, get in touch with us. We will review the case and find a fair solution.

You can pay with us by invoice, Twint (pay now or later), credit card, PayPal, Apple Pay, Google Pay, Shop Pay, and prepayment.

The availability of individual payment methods, especially purchase on account, is checked at checkout. If you have any problems with payment, please do not hesitate to contact us.

You can reach us in whichever way works best for you. We’ll be happy to advise you on choosing the right product.