We ship from our Swiss warehouse in Rothenthurm SZ.
Orders with items ready for immediate dispatch placed on business days before 5 p.m. are shipped the same day and are usually delivered on the next business day.
Depending on size and weight, we ship by post, parcel service, or freight forwarder.
For orders over CHF 150, we deliver within Switzerland free of shipping costs.
If your order contains items with different availability dates, we’ll ship it as soon as all items are ready for dispatch.
Our products are covered by the statutory 24-month warranty rights for material and manufacturing defects.
Normal wear and tear is excluded. This applies especially to consumables such as tapes, supports, grips, or other products that naturally wear out through regular use.
Damage caused by improper use or external impact is also not covered by the warranty.
If a product arrives defective or damaged, get in touch with us. We'll review the case and find a fair solution.
You can pay with us by invoice, with Twint (pay now or later), credit card, PayPal, Apple Pay, Google Pay, Shop Pay, and advance payment.
The availability of individual payment methods, especially purchase on invoice, is checked at checkout. If you have any problems with payment, please don’t hesitate to contact us.